E-commerce CRM Automation

ZADA SHOP

Launch or scale your online store.

A complete E-commerce + CRM platform, built for automation, integration and control: products, inventory, customers, orders, leads, tasks, reports and payment/courier integrations.

Includes
  • E-commerce website development
  • Zada Shop platform implementation
  • Admin panel + reports
  • Advanced order flow
  • Advanced Page Builder without coding knowledge
Integrations
  • Payments: Netopia
  • Couriers: Fan Courier / Sameday / Romanian Post
  • Technical SEO: meta title/description
  • Accounting: Oblio, SmartBill (coming soon)
  • User roles & permissions
View features Watch demo video
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Dashboard & KPI

Clear real-time reports: sales over 7/30 days, AOV, status distribution, completion rates, trends and comparisons.

Also includes useful modules such as Active Carts & Abandoned Carts with alerts.

View details

Complete management

Products, variants, categories, discounts, customers, B2C/B2B, orders, timeline/audit, payments, reconciliation, couriers, AWB and tracking.

Features

Advanced Page Builder

Edit design and content without coding: sections, products, content, layout, pages, blog and technical SEO.

ZADA SHOP
Key features: E-commerce + CRM

The platform provides complete management modules for your store and CRM, payment/courier integrations, a page builder and reports. The structure is built for growth: automation, audit, control and extensibility.

Product management
  • Add/edit products, details, images, prices, categories and discounts
  • 3-level category structure + product variants such as size/color
  • Related products + highlighted products
  • Live stock synchronization through API for each warehouse
  • Product analytics: best-sellers, sales volume/value, KPI and comparisons
Customer management (CRM)
  • Customer profile: internal ID, email, phone, customer type (B2C/B2B), status (active/blocked)
  • Complete history: orders, invoices, payments, support tickets / conversations
  • Marketing: campaigns, clicks, consent and unsubscribe status
  • Segmentation: advanced filters + saved lists, cohort analysis, tags/labels
  • Personal vouchers / unique coupons / voucher per account
  • Order on behalf of customer, approval flow and change audit
  • Company invoicing + delivery to multiple work points
  • Consent records for newsletter/profiling/cookies with timestamp + source
Order management
  • Order history + configurable statuses + automation
  • Complete timeline and audit: who / what / when
  • Payment records: method, status, reconciliation and proofs
  • Courier integrations: AWB, labels, tracking and automatically synced statuses
  • Order analytics: count, total value, AOV and status distribution
Leads management
  • Capture leads from multiple sources
  • Lead profile: contact, company (B2B), source, interest, notes and attachments
  • Configurable pipeline: New → Contacted → Qualified → Offered → Negotiation → Won/Lost
  • Automatic assignment to agents/teams + ownership & collaboration
  • Lead scoring (rule-based) + interaction history and automatic follow-up logs
Tasks management
  • Tasks: title, description, priority, deadline, status, labels and attachments
  • Assign users/teams + watchers + mentions for collaboration
  • Tasks linked to leads, customers, orders or tickets and visible in the timeline
  • Recurring tasks + checklists for procedures such as onboarding or follow-up
Integrations & key modules
  • Payments: Netopia
  • Courier integrations: Fan Courier, Sameday, Romanian Post
  • Messages: automatic collection from forms such as contact/offer requests
  • Blog: create/edit articles, categories and tags
  • Technical SEO: Meta Title / Meta Description
  • User Rights Management: roles & permissions
  • Advanced vouchers: by product/category or per account with login-based pricing
Advanced Page Builder

Edit design and content without coding: sections, products, content, layout and pages.

Chat Assistants (Vertex AI / Gemini)
  • Assistant for online appointments
  • Assistant for informing customers about products/services
Customer account (front-end)
  • Order & invoice history
  • Favorites / wishlist
  • Delivery/billing addresses
  • Password change
  • Voucher per account, visible only when the customer is logged in
  • Preferences & consents
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Website development + Zada Shop implementation

You have two delivery options, depending on what you already have:

1) Pre-configured layout

We customize sections, content and design elements quickly and efficiently.

2) We recreate your current design and integrate it into Zada Shop

Complete migration so you can later edit your website without coding.

What you receive

  • Modern responsive design for mobile, laptop and desktop
  • Number of pages based on your needs, such as Home, Contact, Services, About Us etc.
  • Functional GDPR component + contact form with requests sent to the desired email address
  • Advanced forms: contact, offer request, newsletter + automatic confirmation messages
  • Cross-browser compatibility: Chrome, Firefox, Safari, Edge
  • Performance & speed: optimized structure without excessive dependencies
  • Technical SEO: meta title/description, structure, performance and indexing
  • Social & quick contact integration: WhatsApp/Phone, social links, Google Maps optional
  • Basic security: HTTPS/SSL, anti-spam forms and hardening best practices
  • Advanced Page Builder: edit sections, products, content and layout

What we need from the client: texts, images, videos and the materials required for the content.

Zada Shop Demo V4

Watch a short demo with the dashboard, orders, reports, active/abandoned carts and administration flows.

Video preview

Offer / Demo Request Form (Zada Shop)

Click START and complete the questionnaire in 1-2 minutes. We will get back to you with a personalized offer and/or schedule a free demo session.

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